Overview
At TheManuals, we understand the importance of timely and hassle-free shipping for our customers. We strive to deliver your orders in the quickest and most efficient way possible. Please take a moment to read our shipping policy:
Shipping Locations:
We currently ship our products to locations within India only. We reserve the right to add or remove shipping locations at our discretion.
Shipping Charges:
Shipping charges will be calculated based on the weight and dimensions of the product and the shipping destination. The shipping charges will be displayed at the time of checkout. We reserve the right to change the shipping charges without prior notice.
Delivery Time:
Delivery time for our products is typically between 3-7 business days. However, in certain cases, it may take longer due to unforeseen circumstances such as inclement weather, logistical issues, or any other reasons beyond our control. We shall not be held liable for any delay in delivery.
Tracking Your Order:
We will send you a tracking link via email once your order has been shipped. You can use this link to track your order and stay updated on its delivery status. Please note that the tracking information may take up to 24 hours to be updated.
Shipping Partners:
We work with several reliable shipping partners to ensure that your products are delivered to you safely and on time. Our partners include FedEx, Blue Dart, Delhivery, and other reliable courier companies. We reserve the right to change our shipping partners without prior notice.
Packaging:
All our products are carefully packed and shipped to ensure that they reach you in the best possible condition. We use sturdy packaging materials such as bubble wrap, corrugated boxes, and foam sheets to protect your products during transit. However, in the event that the product is damaged during transit, we shall not be held liable for any damages.
Returns and Refunds:
In the event that you receive a damaged or defective product, please contact us within 48 hours of receiving the product. We will arrange for a return and provide a refund or replacement as per our return policy. Please note that we reserve the right to reject any returns or refunds if the product has been tampered with or used beyond normal wear and tear.
Force Majeure:
We shall not be held liable for any delay or failure to perform our obligations under this shipping policy due to any event beyond our reasonable control, including but not limited to natural disasters, wars, strikes, lockouts, or any other events of similar nature.
Governing Law and Jurisdiction:
This shipping policy shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with this policy shall be subject to the exclusive jurisdiction of the courts located in State.
We hope this elaborated version of our shipping policy provides you with a clear understanding of our shipping practices. In case you have any further queries or concerns, please do not hesitate to contact us at contact@themanuals.in.